How to Refuse


SMART METERS ARE NOT MANDATORY –  you have a lawful right to refuse a smart meter    (Oireachtas 2016)

“The meter rollout will be phased in such a way that early adopters (consumers who are interested in having a smart meter) will be focused on first, with the aim that they will provide a positive example to others. Consumers with concerns about smart meters can opt-out and keep their “dumb” meter….. ”  April 2018


ESB are responsible for the installation of  Electricity Smart Meters and are starting the roll-out this year 2019. They will start replacing older meters first.

If you are told that your existing meter is too old and has to be replaced, then ask for the replacement to be an analogue meter. 

ESB have confirmed that you can opt out of getting a smart meter.

Ring them  on 021 2386555 or 1850 372 757 and ask to be put on the opt-out register. You will need to give your MPRN (meter number found on bill or meter itself).

Send an email to and get confirmation.

We advise that you follow-up with a  NON-CONSENT Electricity Meter  

Print, sign and send registered post to:  CEO, ESB Networks Ireland Headquarters, 27 Fitzwilliam Street Lower, Grand Canal Dock, Dublin 24 


Gas Networks have been replacing meters over the last few years.  They confirm that while these new meters are not Smart Meters, they are “smart ready”, which will require the addition of a wireless communications device in the future to upgrade it to a smart meter.  

If you are told that your existing meter is too old and has to be replaced, then ask for the replacement to be an analogue meter.

We have had reports that Gas Networks Ireland have threatened some people with disconnection and a large reconnection fee if they do not agree to a meter upgrade.  See question from TD Clare Daly in the Dáil and answer from Richard Bruton

Because of this, we strongly advise that if you do not want a Smart Meter, or Smart Ready Meter, when they contact you by letter or email to upgrade your meter, you tell them you refuse and send them a NON-CONSENT Gas Meter


Print, sign and send registered post  to: CEO, Gas Networks Ireland Headquarters,  PO Box 51, Gasworks Road, Cork, T12 RX96 

You could also send copies to:

  • Commissioner in Charge, Commission for Regulation of Utilities (CRU), Smart Metering Team, The Exchange, Belgard Square North, Tallaght, Dublin 24
  • Chief Executive of your Electricity or Gas company if different from above.
  • Minister Richard Bruton, Department of Communications, Climate Action and Environment, 29-31 Adelaide Road, Dublin 2. D02 X285

Download Leaflet  

stop-smart-meter-leaflet 1-page-001


Display a sign/poster on your meter box and property, refusing installation of a smart meter – some templates available  Here from StopSmartMetersUK


Even if you do not have a smart meter, you can still be affected by radiation and dirty electricity from your neighbours’ meters.

Contact your local TDs, councillors, neighbours, family and friends and spread the word.